Managed IT Services - Outsource IT Services in Houston TX
Managing your computer systems is now much simpler. Big Help Desk Integrations has introduced a complete set of Managed IT support services designed specifically for small and mid-size businesses. We work with companies both locally and via remote support.
Big Help Desk Integrations offers a comprehensive range of Managed IT support services tailored to meet the specific needs of small and mid-size businesses in the Houston area. Our expertise extends to local companies and remote support, enabling us to deliver outsourced IT services effectively. With a focus on customer service and information technology, our services include a variety of solutions designed to assist businesses in Houston, TX. As one of the leading IT services companies in the region, we are dedicated to providing reliable and efficient support to our clients.
Server & Desktop Monitoring
Exchange/Active Directory/SharePoint Solutions
Backup & Disaster Recovery Solutions (peace-of-mind)
Colocation and Datacenter Solutions
Cloud Services - Virtual Servers, Private Servers, Hosted Systems (Accounting, CRM, ERP)
Help Desk Services
Business Hours, After Hours, 24x7x365 Plans available
On-Site & Remote Technical Support
Website Design, Mobile and Graphic Development
Logo, Brochure, Marketing Material, Creative(s) Design
Mobile App Development (Android / iPhone / Windows)
Software and Business Application Development
Outsourced IT Services Houston
Network Support
So you can't wait hours for a fix. Even if you have the qualified onsite staff to solve the problem, their time is better spent working on other projects. You need immediate help. And you need an aggressive program of ongoing maintenance to insure that problems never happen in the first place.
Big Help Desk provides both remote and onsite support that keeps your systems running without failure.
Services Include: Emergency support — Whenever, wherever, network and application professionals are ready to spring into action.
On-call support — Help is just a phone call away.
Onsite help desk — Big Help Desk augments your staff with onsite professionals who can answer virtually any question. Our experienced help-desk consultants not only support your end users, they can also administer and maintain your network.
Scheduled visits — A proactive and predictable approach to keeping your network up and running
Flat Fee IT Support - No Surprises
For a set monthly fee (per computer), you will now have peace of mind that all of your computers will be monitored, maintained and fully supported, just like large enterprise companies.
Control Operating Costs
Manage Risk
Free up Resources
Increase Productivity
Re-focus Company Priority