Managed IT Services
Managing your computer systems is now much simpler. Big Help Desk Integrations has introduced a complete set of Managed IT support services designed specifically for small and mid-size businesses. We work with companies both locally and via remote support further afield.
Our Houston IT support services give you a true Technology Partner – someone you can trust to make IT WORK. We’re an extension of your business, focused on saving you time, fixing your IT issues, and helping you see the best return on your IT investments.
- Server & Desktop Monitoring
- Exchange/Active Directory/SharePoint Solutions
- Backup & Disaster Recovery Solutions (peace-of-mind)
- Colocation and Datacenter Solutions
- Cloud Services - Virtual Servers, Private Servers, Hosted Systems (Accounting, CRM, ERP)
- Help Desk Services
- Business Hours, After Hours, 24x7x365 Plans available
- On-Site & Remote Technical Support
- Website Design, Mobile and Graphic Development
- Logo, Brochure, Marketing Material, Creative(s) Design
- Mobile App Development (Android / iPhone / Windows)
- Software and Business Application Development
So you can't wait hours for a fix. Even if you have the qualified onsite staff to solve the problem, their time is better spent working on other projects. You need immediate help. And you need an aggressive program of ongoing maintenance to insure that problems never happen in the first place.
Big Help Desk provides both remote and onsite support that keeps your systems running without failure.
Services Include: Emergency support — Whenever, wherever, network and application professionals are ready to spring into action.
- On-call support — Help is just a phone call away.
- Onsite help desk — Big Help Desk augments your staff with onsite professionals who can answer virtually any question. Our experienced help-desk consultants not only support your end users, they can also administer and maintain your network.
- Scheduled visits — A proactive and predictable approach to keeping your network up and running
Flat Fee IT Support - No Surprises
For a set monthly fee (per computer), you will now have peace of mind that all of your computers will be monitored, maintained and fully supported, just like large enterprise companies.
- Control Operating Costs
- Manage Risk
- Free up Resources
- Increase Productivity
- Re-focus Company Priority