Big Help Desk - Computer and Network Support - Houston

Remote Support

Remote Support Houston - Technical Support Houston - Computer Support

As technology evolves many new ways of communications has come about. "Remote computer support" is a new way of providing support for our customers and has been changing for the past few years. This remote support technique gives access a person's files from one computer by using another computer from a totally different location. 


Cost Savings

Remote computer support won’t cost as much as your full time employee. You need a computer, Internet connection and the software provided by the remote computer service provider to get this service. This is much more economical than hiring IT professionals full time. It's cost-effective because remote computer support is offered at a flat fee per month so no surprises..


Professional Expertise

Provide your small or mid-sized business a single source for all of the professional expertise and technical resources you need to streamline your entire system management, computer and network support functions. You will benefit from our many years of relevant experience combined with leading industry best practices and methodologies


Our IT Professionals can:

  • Access a specific desktop, laptop, or server

  • Manage files on the computer or server

  • Update software on any computer

  • Run diagnostic and maintenance software

  • Train end users on new software and protocols